We're real people, and we actually read every message. If something's not working or you have an idea, we want to hear about it.
Best for detailed questions, bug reports, or anything that needs a thoughtful response.
Send us an emailTap your profile picture, then "Send Feedback." Screenshots and logs get attached automatically, which helps us fix things faster.
Bugs happen. We squash them fast. The more details you give us, the quicker we can fix it.
What to include:
Some of our best features started as user suggestions. If you think "this app would be so much better if it could..." tell us. We're listening.
Just send us an email or use the in-app feedback. No formal process, no voting boards. Just tell us what would make your life easier.
General questions. We aim for within 24 hours, Monday through Friday. Often much faster.
Something's broken. We prioritize bugs that prevent you from using the app. These get looked at first.
Feature requests. We read every one. We can't build everything, but we'll always let you know we heard you.
Before you write, the answer might already be here.
Don't be shy. Whether it's a question, a bug, a suggestion, or you just want to share a cute photo of your pet, we'd love to hear from you.
Send us a message