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Privacy Policy

We believe privacy policies should be readable by humans, not just lawyers. Here's what we do with your data, in plain language.

Last updated: January 2026

The Short Version

  • Your pet's health data belongs to you. We never sell it.
  • We use encryption to protect your information.
  • We only collect what we need to make the app work.
  • You can delete your data anytime. No hoops to jump through.

What We Collect

Account Info

Your email address so we can send you important updates (like when we launch). That's it for now. No phone number, no home address.

Pet Information

When the app launches, you'll add your pets' names, breeds, and health records. This is the stuff that makes the app useful. We store it securely so you can access it from anywhere.

Uploaded Documents

Vet records, vaccination certificates, lab results. We use AI to read these and translate them into plain language. The documents stay in your account, and you can delete them whenever you want.

How We Use Your Data

To make the app work. We use your pet's health data to show you their records, send reminders, and answer your questions about their health.

To improve Pet Moments. We look at how people use the app (like which features are popular) so we can make it better. This data is anonymized, so we never know it's you.

To send you updates. Important stuff like launch announcements, major updates, or if there's ever a security issue. No spam. We promise.

What We Will Never Do

  • Sell your data to advertisers, pet food companies, or anyone else.
  • Share your pet's health info without your permission.
  • Send you marketing emails without asking first.
  • Make it hard to delete your account or data.

How We Keep Your Data Safe

We use industry-standard encryption to protect your data in transit and at rest. That means whether your data is being sent to our servers or sitting there waiting for you, it's scrambled in a way that only we can unscramble.

We use Firebase and Google Cloud, which are the same services trusted by millions of other apps. They're really good at security.

Access to your data is limited to the people who absolutely need it to keep Pet Moments running. And they're not allowed to snoop.

Your Rights

Download your data. Want a copy of everything we have? Just ask. We'll send it to you.

Delete your data. Changed your mind? No problem. Delete your account and we'll wipe everything. No guilt trips, no "are you sure?" popups ten times.

Correct your data. If something's wrong, you can fix it yourself in the app or ask us to help.

Cookies

We use a few cookies to keep you logged in and remember your preferences. Nothing creepy. No tracking you around the internet to sell you pet food ads.

Questions?

If you have any questions about this policy or how we handle your data, we're happy to chat. Really.

Send us a message